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kimber -> RE: done with GM (1/12/2008 8:10:36 AM)
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I have to agree with the original post. GM wonders why sales are slipping? My 2004 Chevy Cavalier is a POS. My very first car was a 1989 Cavalier bought at an auction for under $1000 and I had it for years, only requiring minor maintainence...and I even sold it at 150K miles to someone who drove it yet another year close to 75 miles a day until they ruined the car trying to change the spark plugs... 2nd car was a Geo Prizm, had some minor issues but still not a bad car. Then I decided that since I was an official grown up and 30 years old, it was time to buy my first brand new car. The Geo had pretty much expired at 90K miles, a quart of oil disappearing in between oil changes, complete exhaust needed and one tech smelled gas while checking out the exhaust. So at year end, I picked up the dealer car that had bells and whistles I didn't need, but for 12K it was loaded. I'd never had power windows or locks before, XM radio, Onstar...the works. Sold! A year passed and the car was great, then the first glitch was an overheating turn signal...basically it would stop blinking after 20 min. of driving. Fixed under warranty, no problem. At the end of 2006, the driver window motor died...again, fixed under warranty. January 2007 rolls around and the dashboard is lit up like a Christmas, every possible light is on. Take in, they replace wiring harness, under warranty. A month later it happens again and now I'm officially out of warranty but I take it back and no problem. August 2007, window motor gets stuck yet again but miraciously starts working 3 days later... Then a few weeks after that I stall on the interstate, in rush hour, in a construction zone. Car just stopped running. Started up no problem but now I'm a little nervous. Stalls again when I turning into my garage a few months later but starts right up. Changed air filter and put in some fuel injector cleaner and we've okay since, fingers crossed. So November 2007, the window dies again. I am out of warranty and assume there's no recourse. The window isn't budging. I call a few weeks later more to complain and they tell me that I have a 12 month guarantee on the work. I take it into the dealer and get a "we're sorry, you're 10 days past the 12 month guarantee." Nice. My boyfriend tries for 3 hours to get the thing apart for me but can't get the motor out so he takes it in for me, pitches a fit and they act like they'll take care of it. Sure, they replace it and hand him a bill for $300 even though the door was apart down to the motor! He pitches a fit and demands they split the bill, and with a lobby full of customers, they oblige. I write to GM and play phone tag with customer service for 2 weeks. They tell me that since the dealer "offered" to split the bill, they couldn't do anything else. Whatever. All these problems and the car just hit 50K, can't wait to see what happens next! Next car won't be a GM for sure!
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