Tahoe 07 Navigation Problem

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Tahoe 07 Navigation Problem

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Tahoe 07 Navigation Problem - 12/26/2006 7:15:25 PM

janracals

Posts: 3
Joined: 12/26/2006
Status: offline

We recently purchased a new Tahoe with all the bells and whistles. After playing around with the navigation system I came to realize that the turn by turn directions that I thought would be played via the speakers was not working. So basically while using the navigation system you must always look at the display to determine your next move. I have read the manual and seen where an option exists in the sound settings for voice prompts. This option is called turn by turn response I believe. Well the feature was activated correctly on this menu but still no sound. I have spoke briefly with the service manager and he stated that the turn by turn directions is a function of the onstar system. I found that hard to believe since the only mention of directions on onstar is when speaking to a live agent for directions. So I must assume that the Navigation option does not pertain to the onstar system. Does anyone have any insight? Or should I just start the process of going to the next person in line at the dealership?

Thanks
Joe
I also failed to mention that when starting the navigation system on a route it does say "please obey traffic laws" as well as "Please proceed to the location starting point on the navigation system and then route directions will begin". I know I quoted but they the words might not be exact.

< Message edited by janracals -- 12/26/2006 7:57:02 PM >

Post #: 1

RE: Tahoe 07 Navigation Problem - 12/26/2006 8:48:54 PM

73shark

Posts: 2311
Joined: 4/17/2006
Status: offline

Well since you purchased it new, you should have OnStar anyway. Not that I think that has anything to do with the voice prompts from the nav system. I think you can upgrade OnStar to give turn-by-turn directions tho. You can either try another dealership or call the help line @ 800.222.1020.

(in reply to janracals)

Post #: 2

RE: Tahoe 07 Navigation Problem - 12/26/2006 9:42:41 PM

ty_r1

Posts: 1
Joined: 11/16/2006
Status: offline

you should be able to choose "start guidance" and you will get the turn by turn voice prompts. There is also a volume control in one of the menus for the volume of the voice prompt specifically...take a look there perhaps.

(in reply to 73shark)

Post #: 3

RE: Tahoe 07 Navigation Problem - 12/26/2006 10:42:06 PM

janracals

Posts: 3
Joined: 12/26/2006
Status: offline

Yes I do have the onstar but simply think that the two are unrelated. The only directions that onstar offer per the documentation that I have received from the dealership is to get step by step directions from an agent.

When starting the guidance the system says to proceed to the route that is displayed on the navigation and then the directions will begin. When reaching the destination the system comes back on and says you have reached your destination. So basically it tells when I set it to go and when I reach but nothing in the middle. The turn by turn voice option is already set to yes. The navigation software seems to be 1.10. I hoping that that is the problem because so far the dealership has not been much help.

Thanks for the number. I will call it if nothing else comes from this.

Thanks again

Joe

(in reply to ty_r1)

Post #: 4

RE: Tahoe 07 Navigation Problem - 12/27/2006 1:07:19 AM

ironcy

Posts: 131
Joined: 12/14/2006
Status: offline

onstar now offers turn-by-turn directions upon request...basically, you pay a yearly fee which allows you to contact onstar, provide them with a destination addres, they will "download" instructions to your vehicle, which will provide you turn-by-turn prompts until you reach your destination. This is completely seperate from the on-board nav. hope this helps

(in reply to janracals)

Post #: 5

RE: Tahoe 07 Navigation Problem - 12/27/2006 1:08:33 AM

ironcy

Posts: 131
Joined: 12/14/2006
Status: offline

http://www.onstar.com/us_english/jsp/plans/tbt.jsp

(in reply to ironcy)

Post #: 6

RE: Tahoe 07 Navigation Problem - 12/27/2006 1:24:20 AM

TMW597

Posts: 292
Joined: 11/25/2006
Status: online

Let's drop the OnStar references out of this thread just to avoid confusion. The point of this thread is about the fact that janracals navigation voice prompt is not working. Just staying on the subject.

I would think to check the navigation voice prompt volume first as ty_1 suggested. I do know that this volume control is sensitive. I turned mine all the way up one time thinking that it was too low, and it damn near blew my head off. The trick I found out is to set the volume with the radio's speakers down low to get the right level.

Mine does the exact same thing by the way, but I think it's because it doesn't have the VSS hooked up. ???? Not too sure on that on though.

(in reply to ironcy)

Post #: 7

RE: Tahoe 07 Navigation Problem - 12/27/2006 6:40:27 AM

Jritchey

Posts: 100
Joined: 12/16/2006
Status: offline

I had the same problem as janracals when I installed the factory nav in my 07 LT3. My system would start and end the route guidance with voice prompts but would not give any prompts in the middle of the route and would not redirect if I got off track. As soon as I wired the VSS All the bells and whistles turned on and the prompts started working along with the reroute. If your unit was factory installed have the dealer make sure the green/white wire has a good connection.

(in reply to TMW597)

Post #: 8

RE: Tahoe 07 Navigation Problem - 12/27/2006 9:20:01 AM

TexasTahoe

Posts: 98
Joined: 8/15/2006
Status: offline

quote:

ORIGINAL: janracals

We recently purchased a new Tahoe with all the bells and whistles. After playing around with the navigation system I came to realize that the turn by turn directions that I thought would be played via the speakers was not working. So basically while using the navigation system you must always look at the display to determine your next move. I have read the manual and seen where an option exists in the sound settings for voice prompts. This option is called turn by turn response I believe. Well the feature was activated correctly on this menu but still no sound. I have spoke briefly with the service manager and he stated that the turn by turn directions is a function of the onstar system. I found that hard to believe since the only mention of directions on onstar is when speaking to a live agent for directions. So I must assume that the Navigation option does not pertain to the onstar system. Does anyone have any insight? Or should I just start the process of going to the next person in line at the dealership?

Thanks
Joe
I also failed to mention that when starting the navigation system on a route it does say "please obey traffic laws" as well as "Please proceed to the location starting point on the navigation system and then route directions will begin". I know I quoted but they the words might not be exact.

Hey Joe - We had the exact same problem you are having. We went on vacation and had no voice prompt at all. It only worked briefly for about 5 min while we were in Seattle so we had a taste of what it was supposed to do. After we got back, we took it into the dealer and they ended up replacing the whole radio/nav unit. I would take Jritchey's advice first and have them check the green/white vss wire and then pursue the replacement. If they keep saying that you should have onstar turn by turn directions, just pull out another hoe with nav and show them how it is supposed to work!! Good Luck.

(in reply to janracals)

Post #: 9

RE: Tahoe 07 Navigation Problem - 12/31/2006 3:36:43 PM

janracals

Posts: 3
Joined: 12/26/2006
Status: offline

Thanks for all the advice. I will setup an appointment with the dealership and see how it goes.

Thanks again
Joe

(in reply to TexasTahoe)

Post #: 10