Chevy Doesn't Care Enough To Answer

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Chevy Doesn't Care Enough To Answer - 10/25/2006 6:20:59 AM    frustratedinny   Posts: 2 Joined: 10/25/2006 Status: offline I recently wrote to the chevy customer assistance center to request help because the 2005 chevy malibu i purchased came without any center covers for the alloy wheels. they have not even cared enough to acknowledge my letter, let alone supply the covers which I paid for when I bought the car. With all the money Chevy spends on advertising, you would think they would care a little more about the people that bought their cars and at least attempt to discuss the problems. Chevy, no wonder American car makers are failing. Post #: 1

RE: Chevy Doesn't Care Enough To Answer - 10/25/2006 6:19:47 PM    Munky   Posts: 17 Joined: 10/15/2006 Status: offline Not try to be an ass or anything, but why pay for the covers when they weren't on the car to begin with? Or have the dealer get them for you and put them on? _____________________________ + ChaoticMunky.com + (in reply to frustratedinny) Post #: 2

RE: Chevy Doesn't Care Enough To Answer - 10/25/2006 9:40:09 PM    mrlong   Posts: 78 Joined: 9/2/2006 Status: offline Are you kidding me???? If you bought this car new why are you now just trying to get center caps?!?!? If you boughyt this pre-owned it has nothing to do with the manufacturer, mater of fact even if you bought this thing new you need to take it up with the dealer. I doubt they are going to do anything now because the car is two years old! _____________________________ 2007 SUBURBAN LTZ WHITE 2003 CORVETTE CONVERTIBLE 3X BLACK 2001 HD FXDWG CHROME YELLOW (in reply to Munky) Post #: 3

RE: Chevy Doesn't Care Enough To Answer - 10/26/2006 6:24:47 AM    frustratedinny   Posts: 2 Joined: 10/25/2006 Status: offline The car was bought brand new, but because of the alloy wheels I wasn't aware that there should be a cover in the center of the wheels. It wasn't until someone keyed my car and I went to the body shop to have it repaired that the shop asked "where are the covers on the wheels?" As for the dealer, they are a piece of work. Performance Chevrolet on Long Island is the dealer, and I had so much trouble with them trying to rip me off I had to go to Consumer Affairs, The New York Attorney General, The Department of Motor Vehicles, and the Better Business Bureau, so speaking to them is a total waste of time. I even sent Chevy pictures of the car showing all 4 wheels and the fact that there are no covers on them, and they won't even answer me. If anyone knows any contacts at Chevy who is receptive to customer issues I would love to know it. (in reply to frustratedinny) Post #: 4

RE: Chevy Doesn't Care Enough To Answer - 10/26/2006 6:07:48 PM    ZX1100F1 Posts: 2433 Joined: 8/1/2006 Status: offline Give me a break! If you didn't notice the center caps missing for two years you need to be sending a nastygram to your ophthalmologist not GM. I sure hope that you are just trying to put us on with this thread and that you are not being serious. You are kidding, aren't you? If you’re not then you are getting just what you deserve (nothing). (in reply to frustratedinny) Post #: 5

RE: Chevy Doesn't Care Enough To Answer - 10/26/2006 7:43:30 PM    phoenixcorvette Posts: 134 Joined: 9/30/2006 Status: offline PUT THE PIPE DOWN AND STEP AWAY FROM THE 2005 chevy malibu (in reply to ZX1100F1) Post #: 6

RE: Chevy Doesn't Care Enough To Answer - 10/26/2006 9:47:39 PM    Munky   Posts: 17 Joined: 10/15/2006 Status: offline I could see why you'd be mad if the car was brand spankin' new now. But with it being an '05, I can see why Chevy isn't responding. They're not going to just send you four new caps assuming you don't have them. How do they (or us for that matter) know you don't have them sitting in your garage but are trying to get new ones? _____________________________ + ChaoticMunky.com + (in reply to phoenixcorvette) Post #: 7

RE: Chevy Doesn't Care Enough To Answer - 10/27/2006 11:59:37 AM    70mopar   Posts: 248 Joined: 10/12/2006 Status: offline so, if we all totally understand your situation correctly, you bought the car new in 2005, but failed 2 notice that all the other cars on the road in fact had center caps for the same style rims, but u did not have any. now after aprox. 2 yrs. a body shop asks u where they are, and upon realizing they should have been included when buying the car new, u think someone @ GM should say: "oh, so sorry sir, never mind that it took 2 yrs. for this to come to your attention, but, we would only be too happy to give you (4) new center caps, NO CHARGE" good luck with that, and if it does happen, i think all of us would luv 2 see a copy of that letter posted. _____________________________ no replacement for displacement (8p (in reply to Munky) Post #: 8

RE: Chevy Doesn't Care Enough To Answer - 11/6/2006 7:33:51 PM    buster   Posts: 78 Joined: 10/17/2006 Status: offline your just gonna have to go buy some & be done with it & not worry about it anymore. Just for kicks ----- look in the spare tire well, they might be in there. (in reply to 70mopar) Post #: 9

RE: Chevy Doesn't Care Enough To Answer - 11/7/2006 12:08:00 AM    85 wrangler   Posts: 15 Joined: 11/6/2006 Status: offline after a couple years you should be looking into aftermarket wheels. Generally factory mags suck!! (in reply to frustratedinny) Post #: 10

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