[ View Full Version Of This Page ]

Uplander- Power Sliding Doors - Page 2

All Forums » Uplander » Uplander- Power Sliding Doors

Pages: 1 [2]
fedupchevyowner
10/29/2007 11:41:40 AM
.... The difference, is that Toyota is admitting they have a problem, and are helping they're customers fix it. GM, is not.
MalibuMaxxSS
10/29/2007 1:05:34 PM
LOL GM does not have the problem on EVERY van they sold only a few.....
rollbob
11/10/2007 8:09:26 PM
Me too ! Pass side door trouble. I have a Braun Entervan, wheelchair van, lowered floor, in floor ramp. Last week it started (5000 miles) press button door opened ramp deployed I rolled in press button ramp retracted and nothing,,,,,,,,, 10 seconds,,,,30 seconds,,,,, 50 seconds the door closed..... ! ? OK.
Monday press button door open,ramp,roil in, press button ramp retracted,,,,, but no door.
Press button, all buttons, reset button, no door.
I was able to close manually.
Got home wife there (my guardian angle) press button nothing, no door at all.
No door,,,, no ramp,,, no exit ! ! !
Had her get spare powerchair pulled it up to door at 45° I slid out of van wheelchair to chair in driveway. Oh I drive from my wheelchair.
Van flatbed-ed to handicapped conversion dealer/shop. They sent it to GM dealer. Said it was something with GM electrics controlling the door. At Dealer two days. Weekend now, will not have any news till next week. 11/10/07. 
Now I'm grounded.
rollbob
11/12/2007 1:26:14 PM
Tharris
11/28/2007 11:41:07 AM
we purchased our 2006 uplander on 9/5/06, by march we started having trouble, I came out from my daughters dance class to find an inch of snow in my van, the passanger slider was open, but all other doors were locked, I checke the vehicle to make sure nothing was missing, I did not know what to expect. This happened again the first day of soccar but to the other sliding door, and again, I took it to the dealership where I was pretty much told I was out of my mind, they also fixed this terrible shaking that was in the steering wheel, turns out the front brakes were installed wrong, and it was metal to metal. Even though there were many other problems the doors were especitally terrifing as I have two small children. After the dealer had checked this problem and told me I was crazy, I continued to have problems, we were in South Carolina when the doors opened while the van was moving, this was enough, we didnt know what to do so we contacted onstar and had one of their service reps on the phone for quite sometime, trying to disable the door, the door would not shut, it kept retracting, this on the auto setting or manual, and the dinging would not stop, when we returned home the car immidiatly went back to the dealer, who had it for about a month, we asked that they replace it, but the area manager over the dealer would not, *they could not reduplicate the problem, so they did however guarantee me that this would never happen again, well in early November it did, when I called the dealership, they said they had to have permission to see the vehicle (which was still under warranty) I was so upset that I filed a complaint with the Better Business Beru, this finally got their attention, I also dropped off a packet to the dealership listing 28 different people who had the same issues around the counrty, one of which I know had the vehicle repurchased. This I feel added to the decision for GM to buy it back. since the decision to buyback took place, we have encountered some issues, I have to pay $2000 for milage, this was a purchase, but milage is charged, and since chevrolet does not make a vehicle with three rows, that is under $35000, we decided on an arcadia, this would work very well for us, when we told our rep they said it could be "any" gm vehicle, now it is that it can "only" be a chevy, which would not work, I am going round and round and ready to scream. I do not know what to do next as the department does not have supervisors, go figure and when you deal with the legal department, no other department is allowed to speak to you!
Does anyone have some insight on this?
MalibuMaxxSS
11/28/2007 2:58:04 PM
ok so basically now your at the point they are buying it back, BUT charging you milage....ok this one,
 
YES, by rights they can charge you milage, basically they say, you used the van for this period, you put the milage on, EVEN THO, the door had problems, you did get use of the van..so they will charge you something, depending on how far you want to take it, they maylet it slide....and ya once you get legal people involved then your life will get more complicated, cause now your threatening lawsuit and the dealer will not talk to you only GM lawyers will....mostly cause now anything they say to you will end up in the legal end of things and thats not stuff the dealer will wnat to deal with, they did not build it GM did, so basically your beef is with them not the dealer per say, the dealer is the middle man....to bad it got to this.
 
IF THEY are buying it back you should be able to get whatever you want...sounds to me like the DEALER is taking it on trade and trying to be fair about it....Im not in the US so your guyses laws there are different, like the lemon law, never heard of it till I got on here....
 
Is the store your dealing with 4 line store, as in do they sell GM, pontiac, Chev, and buick, if so the Acadia should be available to you, if not it may be an issue, here I cannot cross line on some models, our sister store sells, pontiac and buick and GMC, we sell chevrolet and Cadillac, Hummer, we are not allowed to cross sell, Acadias, solstice, and they cannot Hummer and Caddys..........however we own the other store so we can make it happen, if they dont, they may not be able to....check with GM directly on that one....not the store, they will say this to keep the sale.
Tharris
12/9/2007 9:28:26 PM
Well we are in the process of getting an acadia, have a different dealer willing to do the deal, he feels making the customer happy is better than the buck at first, make the customer happy and the $$ will follow.  Gotta be honest, I like that this guy is honest, now if I can get GM to move this way hopefully this can be over by Christmas, just looking at the $$ I have to fork out!!
Kelly2880
2/9/2008 4:08:11 PM
I have an Uplander also that is an 05 and it also has been in the shop numerous times about the doors. I even called another dealership and the stupid service guy told me that it would not hurt to turn thr button off to make it a manual door, well IT DOES. 3 weeks later the door was so far out of adjustment it would ding even when the key was out and the engine off. I had to have the fuse removed and made a complaint at the orginal dealership that sold me the van and was also doing the work on the door and the guy put the fuse back in and it readjusted and now the only way that I can use the door is by the button or the remote and if you use the handle it will mess up. I have had the van in to many times to count and want the problem fixed. Oh yeah, now my ABS light is on. It is telling me to service the abs system and when I took it it the stupid thing would not communicate to the computer. I really hate this Van and will not ever buy another. Can anyone helpme with this matter?
 
 
 
ducvutx
3/23/2008 7:07:26 PM
I have a 2005 Venture and am having problem with automatic sliding door.  Closed then open ... Has anyone figured out how to resolve this issue?  Thanks!
Pages: 1 [2]
Related Threads
Opening power liftgate with doors locked using remote...

[ View Full Version Of This Page ]

Return to the Chevrolet Forum home page - Archive Home