we purchased our
2006 uplander on 9/5/06, by march we started having trouble, I came out from my daughters dance class to find an inch of snow in my
van, the passanger slider was open, but all other
doors were locked, I checke the
vehicle to make sure nothing was missing, I did not know what to expect. This happened again the first day of soccar but to the other sliding door, and again, I took it to the dealership where I was pretty much told I was out of my mind, they also fixed this terrible shaking that was in the steering wheel, turns out the front brakes were installed wrong, and it was metal to metal. Even though there were many other problems the
doors were especitally terrifing as I have two small children. After the dealer had checked this problem and told me I was crazy, I continued to have problems, we were in South Carolina when the
doors opened while the van was moving, this was enough, we didnt know what to do so we contacted onstar and had one of their service reps on the phone for quite sometime, trying to disable the door, the door would not shut, it kept retracting, this on the auto setting or manual, and the dinging would not stop, when we returned home the
car immidiatly went back to the dealer, who had it for about a month, we asked that they replace it, but the area manager over the dealer would not, *they could not reduplicate the problem, so they did however guarantee me that this would never happen again, well in early November it did, when I called the dealership, they said they had to have permission to see the vehicle (which was still under warranty) I was so upset that I filed a complaint with the Better
Business Beru, this finally got their attention, I also dropped off a packet to the dealership listing 28 different people who had the same issues around the counrty, one of which I know had the vehicle repurchased. This I feel added to the decision for GM to buy it back. since the decision to buyback took place, we have encountered some issues, I have to pay $2000 for milage, this was a purchase, but milage is charged, and since chevrolet does not make a vehicle with three rows, that is under $35000, we decided on an arcadia, this would work very well for us, when we told our rep they said it could be "any" gm vehicle, now it is that it can "only" be a chevy, which would not work, I am going round and round and ready to scream. I do not know what to do next as the department does not have supervisors, go figure and when you deal with the legal department, no other department is allowed to speak to you!
Does anyone have some insight on this?