Knocking in Steering Column - Page 2

^ I have the same truck. 2004 Silverado. I had it fixed 2 times under 35,000 mile warranty.
 
I now have 40,000 miles on it and it has started again, but finally I see they have a perm. fix. I called my dealer and told them I wanted the perm fix installed. I have the GMPP extended warranty. They said that this part is NOT covered under that warranty. So, I called GM. GM is now working with the dealer to get it covered since I had issues with it before the original warranty expired. I have a jerk dealer.
 
GM has always been there for me when I needed them and have stood behind their product. This is the first time I have had an issue like this.
 
Its pretty crapy yes.. but all the right they have done me far out weighs this one wrong.
 
Hopefully today they call back and tell me I have an appointment.

I have a 03 HD 4X4 6.0 with 56k and I had the same problem. I took it to dealer and they said that Chevy is on the third revision of this part and it may become a recall. I raised some hell and they changed it for Free. My Easy Care warranty would not cover this because they know that chevy has this problem. The part # for my truck is 19153614 or (06524-ct)

Got my 05' Z71 fixed yesterday. 

Just returned from my dealer today, and they have replaced the intermediate steering shaft with the one with the part number mentioned by arcticcatmatt.My '02 Silverado at 56K is out of warranty, but kudos to the dealer and GM for taking care of this customer, treating this as a warranty repair.

Sounds like you found a keeper.  Dealer that is.

I have a 2002 Chevy Monte Carlo with the same knocking/vibration issue in the steering column.  I have only had the car 4 1/2 years and have had to have the grease kit done twice.  It lasts about 1.5 years for me as I put a lot of miles on my car.  It costs me $150.00 every time I have to have it done and I think that the GM dealership should do this for free as it is a commonly known problem in the design of the vehicle.  It is doing it again now and I have to take my car in for the grease kit once again.  I am very disgusted with Chevy for not owning up to this and making the customer pay for their mistake. 

I took my 2002 Monte Carlo to the dealership this weekend  to get the grease kit done for the clunking and knocking in the steering column (once again) and they decided to replace the steering shaft with a new one that supposedly does not have the flaw that causes the cover to slip off and loose the grease.  This cost me $300.00 to have done.  I have 150.00 in two grease jobs and now 300.00 for a new steering shaft (that is 600.00 total) for a problem that GM is well aware of and will not do a recall on. 
 I have written to General motors and expressed my dissapointment with them over this issue.
 
 

Had the same problem with my 04 Silverado.  Deale lubricated twice, replaced the shaft once and then replaced the shaft and then the rack and pinion.  That was at 50K.  I now have 93K on the truck and the problem has not returned.  All done under warranty and "customer satisfaction".  Work on having a good repoir with your service writer, it helps.

Why don't we all go to http://www-odi.nhtsa.dot.gov/home.cfm and file a complaint? If everyone here and any of our buddies do enough complaining maybe it will get the recall faster.

I have a program called alldata , it is stated in there that GM is aware of the problem. Alldata is very useful with recalls and TSB,s . If you need more info contact me I will let you know what info I have.

quote:

ORIGINAL: xgmtech
 
They have a problem, but it is only an annoyance and not a safety issue.

 
Does this mean i can just ignore THIS problem without it damaging anything?
 
i dont have time to keep up with all the annoyances of my HD.